Operations
& Supply Chain Management

Further Resources

Efficient Organization: A Governance Approach
By Mikko Ketokivi and Joseph T. Mahoney

If there are two alternative ways to perform a task, why not choose the one that generates less waste? In this book, Mikko Ketokivi and Joseph T. Mahoney take a look at organization governance and design from a practical and decision-oriented perspective. In addition to special topics such as non-profits, public organizations, and stakeholder analysis, the authors analyze contracting and relationships within and across organizations. The they examine the whole journey of an organizatin, from its foundation and expansion to its maturity, focusing on its main organization design and governance decisions and challenges. Ketokivi and Mahoney argue that it is crucial to maintain an efficient governance in order to secure the credibility of the organization.

Shelf-Confidence: A Practical Guide to Reducing Out-Of-Stocks and Improving Product Availability In Retail
By Daniel Corsten and Thomas W. Gruen

Out-of-Stock and unavailable! In 2020, the perfect storm hit when the COVID-19 pandemic caused shoppers to buy food, toilet paper, and other items in a panic. The result was a large number of items were suddenly out of stock, leading to more buying and an outright crisis.

This book takes readers behind the scenes of consumer products retailing, uncovering and explaining the extent, the causes, and the shopper reactions to out-of-stock items. The authors draw on their decades of experience studying the availability of consumer goods to explore how to improve service levels, slash costs, boost efficiency, and enhance customer satisfaction.

What happens inside those massive warehouses?
By Mick Mountz

We make millions of online purchases daily, but who (or what) actually puts our items into packages? In this talk, Mick Mountz weaves a fascinating, surprisingly robot-filled tale of what happens inside a warehouse.

European Journal of Operational Research
By European Journal of Operational Research

The European Journal of Operational Research (EJOR) publishes high quality, original papers that contribute to the methodology of operational research (OR) and to the practice of decision making

Production and Operation Management
By Production and Operation Management Society

The mission of Production and Operations Management is to serve as the flagship research journal in operations management in manufacturing and services. The journal publishes scientific research into the problems, interest, and concerns of managers who manage product and process design, operations, and supply chains.

International Press
By IE University

International Press is a service provided by the IE Library which gives access to the leading international and national newspapers.

Insights
By IE University

IE Insights is IE University’s thought leadership publication for sharing knowledge on a variety of topics – from global affairs and business & finance to sustainability, the humanities, and the future of education, technology, and innovation.