Corporate Experience
• 2015 - up to date: Consultant in Customer Experience & Lean Thinking for “MdS: Marketing de servicios” (Madrid)
• 2009 - 2016: Operations Responsible and New product Development Responsible for Aguas Minerales de Firgas, S.A. (Canary Islands)
• 2004 - 2009: Project Marketing Manager. Robert Bosch (Madrid)
• 2000 - 2004: Operations Responsible for Loewe, Group LVMH (Madrid)
Academic Experience
• 2004 - up to date: Adjunct Professor at the IE Business School, Madrid, teaching: Operations Management, Supply Chain Management, Lean Thinking and Customer Experience Management. Awarded twice best IE Business School Professor (2011 and 2014)
• 2010 - up to date: Faculty trainer for Business Schools and Universities: IE Business School, IE University, University of Pacific (Lima), Bravo Murillo Business School (Las Palmas de Gran Canaria)
Academic Background
• 2013: Master in Technologies for Professors by UNED
• 2004: Course in Case Study Methodology by IE Business School
• 1999 - 2000: Full time MBA by IE Business School. Madrid. (1.000 hours). Awarded Outstanding
• 1991 - 1998: Industrial Engineer by Las Palmas de Gran Canaria University (Spain)
