Digital Sales

Digital Sales

Logo IE Business School negativo
Start dateMay 21st, 2025
Duration4 weeks
LanguageEnglish
Format Online
Tuition Fees€1,165

OVERVIEW

Step into the future of sales with our Digital Sales program! We believe that sales is all about building genuine relationships, not just making transactions. That's why our program focuses on empowering you with the skills to create sales channels that prioritize the customer's needs and experience. You'll learn to really listen, understand, and anticipate what your audience wants, ensuring that every interaction builds trust and fosters long-lasting connections.

But it's not just about people skills. Our program also dives into the world of cutting-edge technology that enhances the customer's journey. You'll get hands-on experience with innovative tools and platforms that make the sales process personalized and seamless. Through interactive live sessions and real-world scenarios, you'll not only become adept at using digital sales platforms but also gain the ability to adapt and innovate in this ever-changing digital landscape. Join us on this transformative journey and become a true master of digital sales, where putting the customer first is the key to success.

Sales are operative by execution while also being strategic by inception and implications. You may have a great product or service but, without sales, you don’t have a company. You can, in fact, just have a business just by reselling goods from a third party, as is the case with drop-shipping.

Welcome to the world of digital sales. In this program, you will learn how to leverage frameworks to build sales channels that place the customer at the center of digital transformation.

Over the next few weeks, you will take an immersive approach to move from the origins of digital sales through to current trends and digital sales models that deliver the expected value to your clients. You will also learn the importance and implications of hybrid sales models and how this can apply to your company.

By the end of the program, participants will be able to:

1. Create a roadmap for a digital sales strategy based on a predefined buyer persona

2. Identify and plan for the implementation of the optimal digital sales model for a given business strategy

3. Explain key concepts in the conceptualization of digital sales and drivers of purchaser behavior.

4. Differentiate between marketing strategy and tactics.

5. Compare the pros, cons, and implications of digital sales models and hybrid sales channels based on strategic approaches.

6. Analyze purchaser behaviors using theoretical frameworks.

7. Apply data insights to drive digital sales in a marketing context.

8. Create a digital sales strategy based on a given business scenario (taking into account supply chain and P and L implications).

Want to know more?

DATE

May 21st - June 18th, 2025

SCHEDULE

5 - 6 hours of study per week

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WHY THIS PROGRAM?

  • 01.

    Understand purchaser behavior

    Target your sales to reach your customers, wherever they are.

  • 02.

    Meet and surpass customer expectations

    Discover the impact of digital sales across the entire client journey.

  • 03.

    Delight your customers

    Use data to drive your digital sales.

  • 04.

    Leverage platforms and sales models

    Evaluate and compare frameworks to choose the one that fits your organization.

    ALL YOU CAN LEARN PACK

    Build your learning journey for success.

    Your opportunity to grow and gain a vision of the latest trends and technologies is here! Thanks to the All You Can Learn Pack, you’ll get access to the portfolio of new IE University Online short programs.

    • Scenario 1

      Total paid: 1.165€

      First program: Full Price 1.165€

    • Scenario 2

      Total paid: 2.330€

      • First program: Full Price 1.165€
      • All you can learn pack: Full price 1.165€

    Conditions that apply to purchase the All You Can Learn Pack:

    1) You can purchase the All You Can Learn Pack only once you have paid for the first program, or by purchasing them simultaneously (first course + pack).

    2) The All You Can Learn Pack costs €2,330 (meaning the price of two programs of €1,165).

    3) You will be eligible for the following 12 programs. You may select any of them, and in any order:

    • Generative AI
    • Digital Marketing
    • Digital Sales
    • Disruptive Thinking
    • Customer centricity
    • UX Strategy
    • Innovation Management
    • Digital Business Models
    • Business Tech Strategy & Management
    • Operations & Supply Chain
    • Leadership Growth Program
    • Programa de crecimiento del liderazgo

    4) You can purchase the All You Can Learn Pack up to three months after completion of the first program.

    5) From the time of purchase of the All You Can Learn Pack, you have one year to take any of the 12 online programs in IE University’s established intakes.

    6) You must enroll in one program at a time, and always up to one week before the program in question starts.

    7) You must pass the program you’re enrolled in, in order to enroll in your next chosen program.

    8) Commitment is important when you purchase the All You Can Learn Pack. Therefore, if at any time you do not pass any of the programs in which you’re enrolled, you will lose the right both to continue enjoying the pack, and to take future programs as part of the price.

    9) IE University has the right, for academic reasons or force majeure, to delay or suspend any program intake.

    SPECIAL CONDITIONS

    • ALUMNI

      As an IE alumni you are part of our community, and we want to support your passion for Lifelong Learning. Therefore, all IE alumni receive 25%* off tuition fees for all Executive Education programs.

      *Alumni from Intensive Programs (less than a week duration), Summer Schools or High Impact Online Programs will receive 15% off.

      Neither scholarship is compatible with other deductions.

    • CORPORATE

      At IE, we are committed to encouraging companies to enroll teams of their employees. We believe this allows them to explore new perspectives together and speak a shared language of change.

      Companies that sign a Corporate Agreement are eligible for a 15% off the tuition fee for Executive Education programs for group of employees. Additional services and support may also be available for a Corporate Partner Agreement. Neither scholarship is compatible with other deductions.

    More info