Master in Strategic Marketing & Communication
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MULTI-DIMENSIONAL MARKETING AND COMMUNICATION FOR A NEW ERA
In our advanced digital era, innovative thinkers are needed to design marketing and communication strategies that cut through the fog and engage hyper-connected consumers. The Master in Strategic Marketing & Communication will provide you with the tools, knowledge and experience needed to meet these challenges, allowing you to lead your organization to success in a dynamic and complex business ecosystem. This program is a 360-degree exploration of the current marketing and communication landscape, challenging you to pursue the next best you as you gain skills in brand and reputation management, communication and marketing.
This rigorous program includes several unique components designed to boost your educational experience and help you stand out from the competition:
- Kick-start your learning with the Common Core Period, where you master the basics of analytical, commercial, creative and digital skills while you build connections with your diverse, international classmates from our various programs.
- Complement your skills with optional certifications from digital leaders like Google and Salesforce. We also offer the IE University Sustainability Certificate, which features expertise from the top-ranked IE Business School.
- Gain firsthand experience with our optional international experiences. Join the Global Immersion Week or Social Impact Week and visit leading players in the field in London, Ghana, Amsterdam or South Africa.
- •Build your professional skills with our Career Sector Track period, a three-month add-on allowing you to gain practical experience in either Marketing and Tech or Marketing for Consumer Goods, Luxury and Fashion.
*The 2025-2026 intake starts on September 8th.
YOUR PROGRAM, PART OF THE STAGE EXPERIENCE
By studying a program in Marketing, Branding & Sales, you’ll be a part of something bigger than just your studies, something we call The Stage. All programs will benefit from The Stage experience, which includes a Common Core Period with fundamental courses and optional program ad-ons such as: certifications, international experiences, career sector track extension. The Stage ensures that you not only create lifetime friendships and professional networks but will also have a well-rounded education that prepares you for the next stage: a successful career after graduation.
THE STAGE AWAITS
The Stage will form an integral part of your master’s experience at IE University. Accompanying you throughout your program, this shared experience allows you to explore the fundamentals of Marketing, Branding & Sales alongside peers from other programs, all while you make connections, discover new ways to engage your audience and build essential skills to help you reach center stage in your own life.
MASTER IN STRATEGIC MARKETING AND COMMUNICATION
We are now in the era of co-creation, where managing the needs of stakeholders and clients is simply not enough. The multidimensional role of the consumer now requires new forms of engagement, open innovation and brand co-creation in terms of both strategy and actual implementation. This program will give you the tools to successfully guide businesses through the new challenges posed in today’s dynamic, digital world.
MASTER IN DIGITAL MARKETING
The fast pace of digital disruption has forced traditional marketing channels to step aside and make room for their online alternatives: smartphones, social media, video and email marketing. The Master in Digital Marketing trains you to manage the demands of the new digital era. You will learn how to launch marketing campaigns by creating and managing digital content, while simultaneously gaining an in-depth understanding of the power of social media, influencer marketing and e-commerce as a way to boost sales of global products and services.
MASTER IN MARKET RESEARCH & CONSUMER BEHAVIOR
The Master in Market Research & Consumer Behavior is a unique program that trains professionals to get inside consumers' minds in order to uncover and understand the motivations behind their behavior. This program is a combination of business, marketing, data analytics and consumer behavior, allowing you to gain unique customer insights into the quantitative and qualitative side of market research. This knowledge is critical to guide business strategies and actionable plans to address the market's wants and needs of today and anticipate those of tomorrow.
MASTER IN CREATIVE DIRECTION, CONTENT & BRANDING
Bridge the gap between creativity and management. This program will prepare you to create and lead content and visual projects that engage users and audiences. The new digital economy needs creative professionals who are able to master the latest media strategies, understand and leverage the power of storytelling and content production, and align compelling content and visuals to a brand's communication needs.
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WHO IS THE MASTER IN STRATEGIC MARKETING & COMMUNICATION FOR?
IT'S FOR INDIVIDUALS WHO...
...are future-thinking professionals with a strategic business mindset in the marketing and communications field.
ARE LOOKING FOR...
…a 360-degree vision of communication and marketing. The program prepares professionals to lead and guide their organizations through strategic decisions, with agile methodologies and application of the latest trends, creating business value through branding, communication, marketing and reputation management. Students may go on to roles such as brand manager, crisis communication and reputation manager, communication director, CSR and social impact manager, new media strategist, risk and crisis manager and more.
Rankings
- 3globallyMaster in Strategic Marketing & CommunicationQS Business Master's Rankings 2025: Marketing
- 2GloballyIn EmployabilityQS Master in Marketing Ranking
- 1GloballyIn DiversityQS Master in Marketing Ranking
KEY AREAS OF THE MASTER IN STRATEGIC MARKETING & COMMUNICATION
COMMON CORE PERIOD
CORPORATE BUSINESS & MANAGEMENT
STRATEGIC COMMUNICATION AND MARKETING
COMMUNICATION AND MARKETING PLANS
TOOLS AND SKILLS FOR COMMUNICATION AND MARKETING
REASONS TO STUDY THE MASTER IN STRATEGIC MARKETING & COMMUNICATION
IE University molds students into future-forward and well-rounded professionals, using methodologies that put innovation and employability at the forefront.
- 01.
A DEEP DIVE INTO COMMUNICATION IN THE DIGITAL ERA
Earn the latest skills and knowledge to develop, from A to Z, not only communication and marketing plans but also contingency, issue management, brand management, CSR and reputation plans.
- 02.
LEARN FROM TOP PROFESSIONALS OF THE NEW DIGITAL ECONOMY
Our faculty is made up of a diverse group of academics and professionals, who bring pedagogical rigor and real-world expertise into the classroom.
- 03.
UNLOCK YOUR HIGH-IMPACT CAREER
Companies need modern professionals to lead and guide their organizations through agile methodologies and the application of the latest trends in creating business value through branding and reputation management.
- 04.
MAKE THE RIGHT CONNECTIONS
Gain access to IE University’s unparalleled network of 60,000 professionals worldwide and a careers department focused on helping you build relationships that matter.
FLexibility in your Career Path
Choosing the right program for you can be difficult. We’re here to guide you in your Marketing, Communication & Sales career journey from the start with the support of our Recruiting & Admissions team, who will closely review your background, skills and future goals to ensure you choose the right program. All our full-time programs begin with a 2-month Common Core Period, designed to give you the key foundations to succeed in this career path.
However, if after starting the program and completing this Common Core Period you are interested in changing to another Marketing, Communication & Sales program, you may switch programs after having a meeting with the Academic Program Direction team to validate this change and understand how it may affect your future career. Please be aware that program changes are dependent on availability.
STUDENT PROFILES
- by Academic Background (%)LegalEngineeringSocial SciencesScienceHumanitiesOthersBusiness
- by Region (%)Latin AmericaNorth AmericaAsia PacificEurope
- by Industry (%)Marketing /Media/ TechnologyConsumer Products & RetailEducation & NGOTourism & HospitalityFashion & LuxuryBanking & ConsultingHealthcare / Pharma / BiotechnologyOther
- 40nationalities represented in class
- 70000+IE University Alumni in your network to help you get where you want to go
- 83%International students
PROGRAM STRUCTURE OF THE MASTER IN STRATEGIC MARKETING & COMMUNICATION
- Description
- PreProgram
- COMMON CORE PERIOD(SEPT-OCT)
- TERMS
- Final Project
- BEYOND THE PROGRAM
- core subjects
- 1st termNOV-DIC
- 2ND TERMJAN-MARCH
- 3rd tERMAPRIL-JULY
- Academic Essentials
- Program Extras
- career sectors tracks
The Master in Strategic & Marketing Communication is designed to help you navigate the challenges and changes of our advanced digital era. The program kicks off with a Common Core Period, in which you’ll study common courses with master’s students from our other Marketing, Communication & Sales programs. This will allow you to network with like-minded thinkers from other programs, as well as the option to pivot your career path if necessary. Following the shared core courses, you will dive into the following areas of focus:
Corporate Business and Management
Gain an understanding of business foundations and the impact that communication and marketing professionals can have.
Strategic Communication and Marketing
Fine-tune your skills in branding and corporate identity, strategic marketing, storytelling, public affairs and partnership management.
Communication and Marketing Plans
Explore digital and content marketing, internal communication and change management, as well as integrated communication.
Tools and Skills for Communication and Marketing
Focus on research methods, data insights for decision-making, and measuring intangibles and KPIs to critically evaluate the effectiveness of campaigns.
The Final Project
Work in teams to apply all the skills acquired throughout the year to find solutions in a real-world company.
SOFTWARE TRAINING
In this course, you will learn the basics of Illustrator and InDesign. These programs are the key to creating high-quality graphics, and will help you produce excellent presentations and documents throughout the master’s. While this course is not mandatory, it’s highly recommended that you view the video tutorials in order to acquire the necessary technical knowledge needed for the Graphic Design course. The videos are based on the 2019 CC version, so there may be minor differences with the latest version.
EXCEL TOOLS FOR MARCOM
This two-session pre-program course builds the foundations of working with data on Excel. Once you've completed this pre-program, you will be able to confidently use your new data-driven problem-solving skills and navigate the technical world of Excel.
For their final project, students will be asked to work on a consulting brief for an existing company. Following a real workflow, the project will require extensive data collection, research analysis and identification of strategic insights. Each project will have a specific output, which may include a communication plan, audit manual, market research or other documents.
The project will be carried out in groups, each tutored by an assigned coach. Due to the real-world nature of the task, projects may involve prestigious companies, startups, government institutions or international organizations. It will be up to program directors to decide which projects and clients are assigned to each group.
This course delves into the realm of visual communication, emphasizing the importance of constructing compelling visual compositions and presentations. Students will explore how elements such as type, image, color, and space combine to create effective visual systems. Learning objectives include presenting information effectively, conveying emotion to target audiences through visual elements, selecting visual assets aligned with creative briefs, and constructing adaptable visual systems for various communication channels.
This course blends lectures and practical exercises to deepen understanding of Strategic Marketing and Branding. Lectures introduce key concepts with real-world examples, while exercises offer hands-on application. Students learn to develop effective strategies by leveraging analytical skills and market insights, covering brand definition, management, models, dilemmas, and the branding process. Emphasizing integration with business strategy, the course addresses the 5 C's, STP process, and 4 P's of marketing.
This workshop introduces the concept of well-being and its significance in thriving personally and contributing positively to communities. Students will develop skills for a better life and invest in becoming their best selves, focusing on presence, curiosity, and reflection to align with core values. Emphasis is placed on fostering a safe environment for open dialogue and exploration of well-being practices. Key objectives include introducing core values of well-being, increasing awareness of the mind-body-soul connection, fostering a healthy self-perception, motivating personalized action plans, and cultivating an authentic culture of well-being.
This course equips graduate students with advanced communication skills for professional and personal success. Covering persuasive storytelling, participants learn to effectively convey ideas, engage stakeholders, and inspire action through public speaking. Key objectives include clear communication, storytelling mastery, non-verbal enhancement, audience tailoring, active listening, stakeholder confidence, and personal growth reflection.
The internet landscape is evolving rapidly with various social media platforms, reshaping brand-consumer interactions. This course explores the dynamic social media ecosystem, stressing the importance of grasping social dynamics and technology. Through case studies and practical experience, students learn social business strategies, tools, and key performance indicators driving web 2.0 evolution. The goal is to equip students to create and execute comprehensive social media strategies, emphasizing understanding social consumer principles and best practices. By the course's end, students comprehend the business impact of social media, develop strategic plans, and define realistic objectives and indicators for their strategies.
Project management is essential in modern organizations, covering various activities like product development, technology implementation, marketing, and mergers. Two main methodologies, classic and agile, offer distinct approaches, each with strengths and limitations. This workshop offers hands-on experience in project planning and control, stressing the importance of adapting managerial approaches to the project type. Participants will learn agile Scrum methodology and classic techniques including work breakdown structures, Gantt charts, resource management, budgeting, and progress monitoring. By understanding the pros and cons of both methodologies, managers can effectively select the most suitable practices for different project scenarios.
This course focuses on customer experience within human-centered design and design thinking frameworks, prioritizing empathy and positive interactions. Participants learn to understand customer needs, create journey maps, gather feedback, and design initiatives from the customer's perspective. Key topics include emotional connection, customer-centric culture, and measuring experience metrics.
Marketing and Communication Managers play a critical role within companies' Leadership Teams, particularly in today's rapidly evolving business landscape. They are integral to financial viability plans, as their departments shape the marketing mix to enhance customer loyalty, drive sales, and optimize costs. Moreover, they assist in minimizing risks and informing strategic decisions. To effectively contribute, Marketing and Communication Managers must grasp key financial concepts and develop financial acumen. This understanding enables them to generate value in their recommendations, aligning consumer perspectives with company objectives and operations.
This course explores identity, exclusion, and inclusion in everyday society, emphasizing their importance in business for employee recruitment, engagement, and retention, as well as for overall profitability. While diversity and inclusion are often used interchangeably, the workshop highlights their distinctions and impact on individuals and organizations. Participants will learn practical strategies and skills to implement diversity and inclusion initiatives effectively. By the course's end, students should grasp the differences between diversity, equity, and inclusion, understand their significance in personal and professional spheres, and be able to apply authentic diversity and inclusion strategies.
This highly interactive workshop emphasizes problem-driven thinking as essential for success across various ventures, including startups, corporations, and social enterprises. Participants engage in action-oriented, hands-on activities, fostering idea exchange, reflection, and experiential learning. By the workshop's end, attendees will recognize the entrepreneurial mindset, understand the role of value and creativity in opportunity identification, and leverage entrepreneurship to create sustainable and social impact.
This class covers market research fundamentals and consumer behavior concepts essential for insight practitioners. It explores qualitative, quantitative, and neuromarketing methods, alongside insights into decision-making processes and behavioral economics. Emphasizing data-driven insights, students learn to identify market information, understand key consumer demographics, and develop strategies for business growth.
Negotiations are akin to theater productions, where understanding the characters, scripts, and behind-the-scenes dynamics is crucial for success. Transactional Emotional Intelligence (TEI) sessions aim to equip participants with the interpersonal skills needed to navigate negotiations effectively, fostering positive outcomes and satisfaction for all parties involved. The course covers various negotiation concepts, including collaborative and competitive approaches, empowering students to confidently tackle complex negotiations using the tools learned throughout the sessions.
This workshop addresses the shift towards more horizontal and team-centric organizational structures, emphasizing the importance of high-performance teams in today's workplace. Participants will gain awareness of their own preferences and practice strategies for building and sustaining successful teams. The focus is on cultivating a collective mindset and implementing self-healing strategies to address common dysfunctions. Key objectives include understanding the benefits of teamwork for decision-making and problem-solving, learning principles of group dynamics and management techniques, and developing people skills to navigate challenges within work teams.
This course explores the complexities of cross-cultural communication in today's interconnected world. While physical travel has become routine, effective communication across borders remains challenging. Using real-life examples from global business hubs like Mumbai, Tokyo, and New York, the course unpacks the diverse elements of culture. Participants will learn theoretical concepts and engage in hands-on exercises to develop intercultural competence. Key objectives include identifying implicit communication norms, understanding cultural specificity, decoding different cultural contexts, and fostering empathy to bridge communication gaps.
This course equips students with essential theoretical and practical skills for Business Development & Sales in Marketing and Communication. It enhances strategic thinking and business acumen, preparing students for post-master's success. Students gain skills for global business development, explore decision-making psychology, and learn effective relationship-building strategies. Additionally, the course covers sales methodologies, customer journey impact, sales technology, and key analytics.
This course examines the multidimensional aspects of globalization as a complex phenomenon that reshapes collective identities through a simultaneous, but conflicting, process of integration and fragmentation. We will investigate interdependencies between politics, economics, culture and society that affect and transform the world we live in. In addition, this course will provide students with a critical understanding of the evolving relationship between globalization and communication. Special attention will be paid to the impact of the rise of non-Western media, and the cultural biases that influence the ways different societies view each other.
Communication professionals who want to shape corporate strategy must first understand how to generate value in business. Through the discussion of case studies, case simulations and current articles, this course focuses on strategic analysis and how to build competitive advantage in businesses and corporations. Students will study fundamental theories, models and tools in strategy with a strong emphasis on their application to real-world situations, enabling them to analyze complex competition and to make decisions that increase a firm’s competitive advantage.
This course is designed to provide students with an understanding of the fundamental principles of marketing strategy and planning, as well as the role of marketing in the modern corporation. Students will explore several techniques for defining and segmenting a target market for goods or services, and will learn how to integrate product, price, promotion and distribution to offer a superior marketing mix leading to long-term competitive advantage.
Globalization and the new economy present new challenges to organizations across industries, creating an environment of constant change and increased competition. In response to new demands, many organizations are replacing traditional hierarchical structures with more horizontal organizational forms. Within these new structures, teams are the axis around which organizational processes are designed. In this context, successful executives are those who can create, design and develop the most effective teams.
Reputation management is essential for the long-term success of organizations and businesses in today’s connected world. This course explores the idea of driving organizational value by outlining a six-part process for meaningful, behavior-focused and outcome-oriented reputation management. It is designed to enable students to reflect upon the knowledge and understanding of management and management theory they have already developed, and to apply their learning in an integrated and strategic way. It focuses on the significance of strategic choice, the values that underpin choice, and the critical and comprehensive thinking demanded of managers in strategic decision-making, implementation and accountability.
The arrival of the internet has widely disrupted the marketing and communication function. With this course, you'll be able to understand the new digital habits, data points, customer journeys and business models that are transforming how the marketing department operates. In particular, you'll dive into:
- Digital transformation overview.
- The digital customer journey.
- New digital business models.
- Digital teams and innovatio
- Technology trends.
- Marketing technology (martech) stack.
- Innovation in communication.
Marketing and Communications are constantly evolving, and today, more than 50% of marketing expenditure is now invested in digital channels. For this reason, digital strategy is more important than ever, and marketers must establish effective methods to reach and resonate with the new digital consumer. This course will help you learn about impactful strategies through:
- Digital Marketing & Comms overview.
- User Experience (UX) vs. User Interface Design (UI).
- UX Research and Co-creation.
- Introduction to Design Thinking.
- Digital Media (earned, owned, paid)
- eCommerce.
In an era of rapidly advancing technologies, staying competitive in the market requires an understanding of how to leverage cutting-edge tools and strategies to create exceptional customer experiences. Throughout a transformative journey, students will explore the impact of disruptive technologies such as AI, XR, 5G, and IoT on customer experience and learn how to harness their potential to drive business success. Each session delves into a specific topic, providing valuable insights and practical techniques. From understanding the mobile-first era and optimizing customer experiences for mobile platforms to integrating various marketing technologies into a cohesive MarTech stack, the foundations to create a seamless and personalized customer journey will be mapped out.
This course will introduce students to the world of visual storytelling for effective communication in a business context. Visuals are the language of the 21st century. Today, individuals, institutions and corporations communicate, think and represent reality largely through visual content. With the advent of digital media and new mobile technologies, the role of visuals in our lives is changing and increasing like never before. The traditional boundaries between media are becoming blurred, and the visual communication marketplace is evolving at an incredible pace. Mastering the visual language and developing the ability to read and write with images and sounds have become essential skills, because images powerfully inform, inspire and persuade. Through stories, we transform information into something meaningful and compelling to our audiences, engaging them and building deep relationships.
This course introduces students to the fundamental issues that arise from the intersection of business and society and that challenge corporations and businesses today, such as unfair globalization, the exploitation of workers in developing countries, environmental degradation, and corporations’ ethical conduct. Special emphasis will be placed on the role of corporate communication and its relation to corporate social responsibility (CSR) and creating shared value (CSV) in terms of achieving or maintaining corporate legitimacy and reputation among various stakeholders. We will use case studies, as well as professional and academic texts, to explore these topics and develop a comprehensive understanding of CSR and CSV communications for dialogue and stakeholder engagement.
In the course Content Marketing: Engaging Digital Communities, students will learn how to create a content strategy for any given marketing plan, considering different audience typologies, the platforms available, and goals targeted.
The course aims to develop students' understanding of the practice of IMC strategic development, providing them with the tools to plan and develop integrated communication strategies. These tools also facilitate the appropriate measurement and evaluation techniques to validate strategic and creative ideas.
develop the following generic or transversal skills:
- Analysis and synthesis
- Organization and planning
- Problem-solving
- Ability to apply analysis of problems and professional criteria based on the use of technical tools
- Motivation for quality and rigorous work
- Creativity, initiative and enterprising spirit
- Interdisciplinary teamwork
First-class communication managers know how to both detect and deal with the most complex communication issues. This course provides an overview of research methods, including survey design, focus groups, interviewing and net ethnography, as well as how these methods can be used in corporate communication situations. In addition, it addresses key questions such as how to plan and initiate research within large-scale organizations, and how to choose key areas to assess. Research intelligence understanding teaches students how to manage global digital issues in corporate communication in the 21st century. One of the key elements of marketing revolves around consumer behavior, their attitudes and their way of thinking. In order to drive business growth, professionals need to uncover and leverage insights on what consumers think, how they act, and what they do. Only then can companies find new ways into the consumer mind, developing strategies to persuade and connect with them.
This course is focused on how to achieve consumer-driven business growth. It combines elements of consumer behavior, market research, and applications into brand strategy and communications. For this curriculum, previous knowledge on strategic consumer insights and market research as applied to business growth is desirable, but not compulsory.
In this course, students acquire the skills needed to build effective communication and measurement plans, including the abilities to:
- Conduct robust analyses for planning communication and measurement (i.e. SWOT analysis, pest analysis, public mapping, etc.)
- Define and implement a communication strategy.
- Write valid key messages for communication campaigns.
- Develop a complete measurement plan.
This course addresses the complexity of modern media buying, teaching you to integrate online and offline media for effective omnichannel messaging while optimizing reach and ad spending. You will learn about audience profiling and segmentation, paid media planning, and various media channels, including TV, radio, print, digital networks, display and programmatic advertising, SEM, paid social media, and platforms like YouTube, streaming, podcasting, video gaming, and affiliation.
Additionally, the course explores the transformation of traditional media planning due to social media and influencer marketing. You will gain insights into owned and earned media, covering digital product and web design, inbound marketing, CRM and marketing automation, social media management, user-generated content, brand advocacy, brand communities, and influencer marketing.
Knowing how to extract insights from data and how to persuade people using data will give you an advantage regardless of your profession. This course will help you develop essential analytical skills to manipulate and summarize data, look for meaningful insights using the latest point-and-click visualization tools, and use these insights to support your ideas, proposals, and decisions. In this course, you will be exposed to numerous real world examples of how data is being used in your chosen area of interest.
This is not a hardcore statistics or quantitative course. This is a course designed to give you a set of essential data insights tools that you can use to your advantage in your career.
Dealing with clients is anything but easy, especially for professionals providing communications solutions to corporations. This course prepares students to successfully take on client communication. Through lectures and presentations that incorporate relevant, real-world examples, students will learn key communication consulting concepts, tools, and frameworks. Students will apply these concepts in practical case studies that complement the lectures, gaining the skills and techniques necessary to become a consultant. By the end of the course, they will be able to demonstrate proficiency in facilitating training exercises, evaluating consulting and training activities, and identifying their strengths and weaknesses.
This course provides a comprehensive exploration of loyalty programmes, their strategic importance in marketing, and their role in building and maintaining customer relationships. Through a blend of theoretical understanding and practical application, students will learn how to design, implement, and measure effective loyalty programmes across various industries.
This master course is designed to lead the students into the fascinating world of how companies and institutions communicate, both internally and externally, and how they relate to the media on a day-to-day basis. In present day societies the media is ubiquitous. Knowing how to communicate effectively and navigate safely in relation to the different kinds of media is therefore of the utmost importance. Companies and institutions need to invest heavily in the whole process of communication, from the planning of communication strategies to the crafting of messages and the actual communication situation, in press releases, press conferences, interviews, or their own media productions. During the course, we will combine lectures by the professor, discussions on various topics according to the book "Managing Media Relations", case studies and the preparation of plans and other working documents for efficient Media Relations within an organization such as a Media Relations Annual Plan. The second part, which takes place over two whole days, is a more practical, hands-on Media Training. It is designed to give the students a firm understanding of how to go through the process of crafting a message and presenting it in different situations in front of a camera. For this part of the course, the class will be divided into two, manageable groups for all the students to getthe most of the exercises.
The course aims to train participants in the concepts and applications of customer experience by considering it in against the context of the framework of human-centered design, the methodology of design thinking, and the processes, tools, mindsets, and outputs which they may use in internal transformation and in new business model innovation, from conceptualization to detail. We understand and transmit the importance of placing people (user/stakeholder/customer) at the center of new opportunity development, and embrace the culture of empathy, synthesis, and prototyping, in order to add to the consideration of offering development and market orientation a recognition of the importance of providing an emotionally positive experience to customers. A key focus of this course will be getting tangible, convincing experience with how significant quantitative data can be unlocked only by synthesizing with rich qualitative data as well as our own experience in understanding human nature.
Internal communication is often thought of as the nervous system of an organization. Good and efficient internal communication systems make organizations more effective, and even facilitate external communication methods like marketing and PR.
So, what exactly is internal communication? How can organizations ensure that internal communication is as effective as possible? This course offers answers to these questions, arriving at conclusions through in-depth discussions and case studies on topics such as corporate culture, organizational change, and the link between organizational behavior and communication.
This course teaches students how to plan, manage and implement sponsorship and partnership strategies across sports, entertainment, culture and media. The aim is to offer highly relevant cross-industry training, since 95% of sponsorship investments are concentrated within these areas.
Over the duration of the course, students will develop an understanding of key concepts, theories, fundamental principles and best practices in this field. Different approaches to sponsorship will also be covered. The broad scope of the course touches upon real-world cases of strategic corporate philanthropy, commercial sponsorships, affinity and cause-related marketing, celebrity endorsement, marketing partnerships, media partnerships using integrated advertisements, product placement, and editorial partnerships. On the practical level, students will also learn to plan and manage both sponsorships and partnerships.
In this course, students gain an understanding of the fundamental principles of public affairs, looking at modern public affairs management strategies across corporations and other organizations. Students will learn how to analyze the non-market environment that entities contend with, develop integrated public affairs strategies, and implement them in relevant political contexts.
Moreover, the course delves into the current role of public policy in society and business, as well as the limitations of political communication and lobbying efforts. This includes the critique of businesses’ political commitments as “spin,” and its relationship to other areas of external communication like CSR and media relations work. By gaining competency in a range of technical and theoretical areas, students will gain a solid understanding of the everyday work of public affairs professionals.
A good understanding of the corporate governance structure is key for top communications professionals. Based on this knowledge, professionals can proactively manage reputational risks related to corporate corruption and inter-organizational stakeholder issues.
Through case study discussions and business simulations, this course takes a global look at business ethics. Students learn how corporate decisions can create reputational risks, as well as different strategies for managing these decisions through the framework of corporate governance structures.
Communication is an important, cross-industry domain for corporate strategists and decision makers. Having a vision of how and why both certain issues and stakeholders can affect a company negatively is a critical asset for any business.
This course is designed to provide students with a communications professional survival package: knowing how to strategically manage stakeholders and issues, avoid corporate crises and strengthen the reputation of a company in the long run (i.e. creating stakeholder dynamic grids, contingency plans and issue-management plans). Students will also learn how to deliver powerful messages during crises, looking at real-world applications such as Q&A sessions at press conferences, client phone calls and framing corporate messages for employees and consumers.
Data is the new oil and data-driven marketing is the new marketing standard. With this course, you will learn everything from data lakes to web analytics, zeroing in on data capture, storage and analysis. You'll master how to use these techniques to understand user behavior and deploy the right tactics to increase marketing ROI. Specifically, you'll focus on:
- The data value chain.
- Attribution models.
- Data lakes.
- Digital (web and app) analytics.
Integrating activities at both ends of the funnel (top and bottom) is vital to the marketing and communications function. With this course, you'll study results-driven marketing to understand last-click attribution and how to combine content, usability and media buying to optimize the rate of sales conversion. You will learn:
- Pay per click (PPC).
- Search engine optimization (SEO).
- Conversion rate optimization (CRO).
- eCommerce and direct-to-consumer strategies.
With careful planning and execution, PR professionals can help organizations achieve their goals and build lasting relationships with their customers and stakeholders. In this course, you'll learn the fundamentals of effective event and PR planning, including creative thinking and how to understand the target audience, deliver clear messaging and focus on measurable outcomes.
To help you progress with your individual career goals, IE Talent & Careers offer students exclusive tools and resources throughout the duration of your program. The IE Talent & Careers Center also lead a series of classes to prepare you for today’s competitive job market.
Throughout the duration of the program, a series of key skills workshops led by experienced professors will enhance your workplace skills. These workshops provide practical resources, techniques, and insights to help you overcome obstacles and make informed decisions, supporting you in gaining an edge in the competitive employment landscape.
The Impact Skills Accelerator ensures students develop and master essential competences and skills critical for success and specifically demanded in today's dynamic job market. We refer to these as impact skills, which are those that enable students to really make an difference at work and in their personal lives and that they take with them throughout their careers, undeterred by any social, digital, or economic shifts.
- AI for Productivity
- Critical Thinking
- Self-Transformation
- Storytelling and Public Speaking
- Creative Thinking
- High-Performance Teambuilding I
- High-Performance Teambuilding II
- Problem Solving
- Project Management
- Power and Influence
As a student or alumni you can be part of IE's Venture Lab. Here, you will be trained as an aspiring entrepreneurs to validate, design and prepare their startup projects for launch. Here you will have a full incubation program that takes you from the idea stage to your MVP.
Broaden your perspective on international business markets and Marketing, Communication & Sales career trends as part of optional international experiences: Global Immersion Week or Social Impact Week.
Global Immersion Week
The Global Immersion Week allows students to network with companies, explore new cultures and gain new career insights.
Social Impact Week
During the Social Impact Week, students are able to visit local companies and develop a project focused on Social Impact, Entrepreneurship and MARCOM.
Once a month, students will have the chance to hear from top speakers from different companies in the Marketing, Communication & Sales (MARCOM) industry. In the past speakers have represented companies as Kantar, McKinsey, Interbrand, Fjord to name a few.
This program will further boost your career by offering certifications from Salesforce, Google, and IE University’s proprietary Sustainability Certificate. These options are all available and designed to help you progress in your chosen career path.
After completing your program, you’ll be able to join an additional optional term to specialize in two of the most relevant industries for the Marketing, Communication & Sales pathway. During the Career Sector Track period from September to December, you will enjoy a career-driven curriculum with several practical consulting projects, in-company visits, project-based learning and additional networking opportunities for your job recruitment process. The Career Sector Track will have an additional cost. You can either enroll before joining IE University or while you are doing your master’s degree, up to the deadline that will be communicated by the academic team. We will have limited slots assigned for these two tracks, so the sooner you apply, the better.
MARCOM FOR CONSUMER GOODS, LUXURY AND FASHION
Unlock the knowledge to increase sales and engage with customers worldwide by learning from top executives at today’s most relevant brands. Discover industry secrets behind the main e-commerce and experiential marketing strategies and learn how these brands are staying competitive, relevant and sustainable over time with the latest digital marketing tools.
MARCOM FOR TECH COMPANIES
Discover how the main tech brands have achieved success and growth over the past ten years and learn their best practices in branding, marketing and sales. Uncover the latest Customer Experience trends in the tech world and become a top Marketing, Communication & Sales global player.
BUSINESS STRATEGY BY REGIONS FOR LUXURY, FASHION, AND FMCGs BRANDS
This course offers a deep dive into the strategic considerations necessary for thriving in the global marketplace of luxury, fashion, and Fast-Moving Consumer Goods (FCG) sectors, emphasizing the importance of understanding diverse regional dynamics. It covers the economic, cultural, and political factors that influence market behaviors, strategic adaptations for product localization, targeted marketing, supply chain adjustments, and the pivotal role of cultural nuances in consumer behavior. Additionally, the course explores innovation and sustainability efforts tailored to regional challenges and opportunities, employing case studies to highlight both successful and unsuccessful strategies. Ideal for marketing professionals, business strategists, and entrepreneurs, this comprehensive program culminates in a project that tasks participants with developing or expanding a brand's regional strategy, utilizing interactive lectures and discussions to equip them with the skills to navigate and leverage the complexities of regional differences in the luxury, fashion, and FCG industries.
COMPLIANCE & RISK MANAGEMENT IN THE LUXURY, FASHION AND FMCGs INDUSTRY
This course is designed to equip students with an in-depth understanding of compliance laws, regulations, and risk management strategies specifically tailored to these dynamic industries. Students will explore the global regulatory landscape, including intellectual property rights, labor laws, environmental standards, and consumer protection, and learn to develop effective compliance programs and risk management frameworks. The curriculum covers a wide range of topics such as risk assessment and mitigation strategies, corporate social responsibility (CSR) and sustainability, crisis management, emerging technologies and data protection, as well as ethics and corporate governance. Through analyzing case studies of both successful and unsuccessful practices, the course aims to prepare future leaders with the knowledge and skills necessary to navigate and manage the complexities of compliance and risk management, ensuring brand integrity and sustainability in the global marketplace.
BUSINESS DEVELOPMENT AND GROWTH IN LUXURY, FASHION AND FMCGs (B2C)
This course, with a focus on FCGs, Fashion, and Luxury sectors, is specifically designed for professionals looking to excel in business development and sales across diverse global markets. This intensive program places a strong emphasis on developing strategic regional approaches to maximize sales, expand brand presence, and navigate the complexities of the international luxury market. Participants will explore advanced sales strategies, market entry tactics, and relationship management skills necessary for thriving in various regional contexts.
BUILDING PARTNERSHIPS IN LUXURY, FASHION AND FMCGs (B2B)
This course aims to equip students with the skills and knowledge necessary to establish and manage successful business-to-business (B2B) partnerships in the luxury, fashion, and fast-moving consumer goods (FCG) sectors. Students will learn about the strategic importance of partnerships in these industries, including how to identify potential partners, negotiate agreements, and manage collaborative projects. The course covers topics such as partnership models, collaboration strategies, contract negotiation, and the role of digital platforms in facilitating B2B partnerships. Through case studies and real-world examples, students will gain insights into successful partnership strategies used by leading brands.
BRANDING BEST PRACTICES FOR LUXURY, FASHION AND FMCGs (B2B)
This course provides an in-depth look at the branding strategies and best practices specifically tailored for the luxury, fashion, and FCG industries. It focuses on the unique challenges and opportunities these sectors face in building and maintaining strong brands. Topics include brand identity development, positioning luxury and fashion products, leveraging brand heritage, and the use of storytelling in brand communication. Students will also explore the impact of digital media on luxury and fashion branding, including social media marketing strategies and influencer collaborations. The course combines theoretical frameworks with practical applications, allowing students to develop a comprehensive understanding of branding in these dynamic industries.
NEUROMARKETING FOR LUXURY, FASHION AND FMCGs
This course is a sophisticated academic initiative that seamlessly merges the intricate science of neuroscience with the vibrant fields of luxury, fashion, and Fast-Moving Consumer Goods (FCGs). Designed to endow students with both the neuroscientific underpinnings and the marketing prowess required to excel in these fiercely competitive markets, this detailed program aims to deeply understand consumer neuroscience. It underscores the importance of leveraging neuromarketing principles to tap into consumers' emotional and subconscious levels, thereby enhancing brand loyalty and preference. The curriculum encourages students to innovate through sensory marketing, creating enriched brand experiences across all senses, and it critically addresses the ethical considerations inherent in neuromarketing. This course is pivotal for students aspiring to revolutionize marketing strategies within luxury and fashion domains, equipping them with the ability to influence consumer behavior thoughtfully and innovatively.
DIGITAL MARKETING STRATEGY & CHANNELS FOR LUXURY, FASHION AND FMCGs
This course is designed to equip students with the essential skills and knowledge needed to navigate the complex digital landscape within the fast-moving consumer goods, luxury, and fashion sectors. Through this course, participants will delve into the strategic planning process, learning how to effectively utilize digital channels to engage audiences, build brand equity, and drive sales. Emphasis will be placed on understanding the unique challenges and opportunities presented by the digital environment, including the integration of new technologies and platforms into comprehensive marketing strategies. Students will gain hands-on experience through a variety of deliverables, including developing a digital marketing campaign proposal, conducting a competitive analysis of digital presence, and creating content calendars for social media platforms. These practical assignments are designed to simulate real-world scenarios, enabling students to apply theoretical knowledge to the development and execution of digital marketing strategies. Additionally, learners will explore case studies of successful digital campaigns within the FCGs, luxury, and fashion industries, further enhancing their understanding of effective digital marketing practices.
CONTENT STRATEGY FOR LUXURY, FASHION AND FMCGs
This course examines the critical role of content strategy in engaging consumers and building brand loyalty in the luxury, fashion, and fast-moving consumer goods sectors. Students will learn how to create and implement effective content strategies that resonate with target audiences, drive engagement, and support overall brand objectives. The curriculum covers content planning, creation, distribution, and measurement across various platforms, including social media, websites, and digital marketing campaigns. Special attention is given to the unique aspects of content marketing for luxury and fashion brands, such as storytelling, visual branding, and the integration of sustainability and ethical considerations into content messaging.
BRIDGING THE GAP BETWEEN SUSTAINABILITY AND LUXURY
Forward-thinking course designed to address the increasingly crucial intersection of sustainable practices and luxury branding. Aimed at industry professionals, aspiring entrepreneurs, and students passionate about the future of luxury markets, this course delves into the challenges and opportunities of integrating sustainability into the luxury sector. Participants will explore how luxury brands can lead in environmental stewardship while maintaining their allure, exclusivity, and high standards of quality. The course covers key concepts such as the evolving definition of luxury in the context of sustainability, the importance of ethical sourcing, the role of innovation in creating sustainable luxury products, and the ways in which luxury brands can communicate their sustainability efforts to a discerning clientele. Through a blend of theoretical discussions, case studies of successful luxury brands embracing sustainability, and practical project work, students will gain a comprehensive understanding of how to effectively merge sustainability with luxury to meet the demands of modern consumers. Topics include the examination of sustainable materials and processes, the impact of global supply chains, consumer behavior and expectations regarding sustainability, regulatory and voluntary frameworks guiding luxury brands, and strategies for storytelling and brand positioning in the sustainable luxury market. This course aims to empower participants with the insights and tools necessary to navigate and shape the future of luxury in an environmentally conscious way, ensuring that luxury brands not only thrive but also contribute positively to the planet and society.
E-COMMERCE FOR LUXURY, FASHION AND FMCGs
This course is designed to delve deeply into the intricacies of online retailing specific to the luxury, fashion, and fast-moving consumer goods sectors. This comprehensive course aims to equip students with the necessary skills and knowledge to navigate the competitive landscape of digital commerce, ensuring their brands stand out in a crowded market. The digital transformation has revolutionized how luxury, fashion, and FCG products are marketed, sold, and distributed globally. This course offers a strategic framework and practical insights for successfully managing e-commerce operations within these dynamic sectors. By focusing on user experience design, digital merchandising, logistics, and customer service excellence, students will learn to create seamless online shopping experiences that resonate with today's discerning consumers.
RETAIL STRATEGY FOR LUXURY
This course offers an in-depth examination of the strategic management and operational dynamics essential for success in these rapidly evolving sectors. Students will gain a thorough understanding of the unique characteristics and consumer behaviors specific to luxury, fashion, and FCG retail, alongside developing strategic thinking skills to formulate and implement effective retail strategies. for understanding and leading successful retail strategies in the luxury, fashion, and FCG industrieThe course covers crucial operational tactics such as merchandising, supply chain optimization, and customer relationship management, while also exploring the impact of digital technologies and e-commerce on the retail landscape. Additionally, it addresses the importance of sustainability and ethical practices, particularly pertinent in the luxury and fashion industries, and provides global and local market insights through case studies and expert guest lectures. Practical learning experiences are emphasized, allowing students to apply theoretical knowledge to real-world scenarios, preparing them for challenges they might face in the retail sector. By the end of the course, students will be well-equipped with a comprehensive framework for understanding and leading successful retail strategies in the luxury, fashion and FCG industries.
BECOMING AN ENTREPRENEUR IN LUXURY, FASHION AND FMCGs
This dynamic course tailored for individuals eager to carve their niche within the vibrant sectors of luxury goods, fashion, and fast-moving consumer goods (FCG). This course endeavors to instill an entrepreneurial mindset, offering strategic insights and essential tools vital for launching and nurturing prosperous enterprises in these competitive realms. It focuses on developing brand identity, understanding market positioning, and navigating the challenges and opportunities characteristic of the luxury, fashion, and FCG industries. Students will engage with core topics including crafting a brand’s identity, analyzing consumer behavior, employing innovative marketing strategies, and integrating sustainability — all pivotal for contemporary business success. The curriculum emphasizes mastering global market dynamics, the impact of digital transformation, and leveraging social media and e-commerce to broaden customer outreach. The course is enriched with case studies of notable entrepreneurs, insights from industry guest speakers, and practical projects, providing a real-world glimpse into the entrepreneurial journey from idea to market entry. A unique feature of this course is the examination of family succession cases, offering valuable lessons on managing generational transitions within family-owned businesses in these industries. This component is designed to equip students with strategies to ensure longevity and innovation across generations within their entrepreneurial ventures.
CUSTOMER EXPERIENCE, ENGAGEMENT AND SUCCESS FOR LUXURY, FASHION AND FMCGs
In this course, students will explore the principles and practices of designing exceptional customer experiences in the luxury, fashion, and FCG industries. The focus will be on understanding the high expectations of consumers in these markets and how to meet and exceed these expectations through personalized service, immersive brand experiences, and seamless omnichannel interactions. Topics include customer journey mapping, experiential marketing, customer service excellence, and the use of technology to enhance the customer experience. Students will analyze case studies from leading brands and apply their learning through projects aimed at designing innovative customer experiences.
CRM AND DATA ANALYTICS FOR LUXURY, FASHION AND FMCGs
This course aims to blend foundational concepts of Customer Relationship Management with advanced data analytics to enhance customer experiences and drive brand loyalty in these dynamic sectors. Objectives include understanding CRM's role, leveraging data for actionable insights, strategic decision-making, navigating digital transformation, and addressing ethical considerations in data usage. Through practical applications such as market analysis reports, CRM strategy proposals, consumer behavior presentations, case study analyses, and digital CRM plans, students will be equipped to apply CRM and data analytics insights for strategic decision-making in marketing, sales, and customer service, preparing them for the fast-paced worlds of luxury, fashion, and FCGs.
BEST BUSINESS PRACTICES IN THE JEWERLY & WATCH INDUSTRY
This comprehensive course is designed for individuals aiming to excel in the jewelry and watch industries, including aspiring entrepreneurs, industry professionals, and enthusiasts. It merges critical insights from both sectors to offer a deep dive into the best business practices that drive peak performance and successful business strategies. Participants will explore a variety of topics centered around driving operational excellence and bridging the gap between marketing and business leadership. The course will cover the evolution of both industries, highlighting the artistry of watchmaking and jewelry design, and the strategic business practices essential for thriving in these luxury markets. Through the lens of these industries, students will learn to identify and implement effective strategies that work, while also understanding common pitfalls. The course aims to close the existing disconnect between marketing and business leadership by equipping participants with the knowledge to align these functions more closely, thus enhancing business performance. students will gain a comprehensive understanding of the challenges and opportunities in the jewelry and watch industries. This program is crafted to provide participants with a deep insight into the operational, strategic, and creative aspects that fuel the luxury jewelry and watch sectors, preparing them for successful careers or ventures within these prestigious industries.
STRATEGIC OPERATIONS & BUDGET EFFICIENCIES FOR LUXURY, FASHION, AND FMCGs
This specialized course is designed for professionals and students with a keen interest in mastering the strategic financial and distribution aspects critical to successful brand penetration and consistent marketing in the luxury, fashion, and fast consumer goods (FCGs) sectors. Focusing on the symbiotic relationship between budgeting efficiency and effective distribution strategies, participants will learn how to align financial planning with brand identity and marketing goals to optimize market presence and consumer engagement. Participants will explore innovative distribution models that cater to the unique demands of new markets, alongside developing comprehensive budget plans that support these endeavors. The course will delve into the nuances of creating a coherent brand experience through strategic financial decisions, ensuring consistency between brand identity and marketing strategies. Emphasis will be placed on understanding the dynamics of various distribution channels, including digital platforms, to enhance brand visibility and consumer accessibility.
GENERATIVE AI & THE METAVERSE APPLIED TO LUXURY, FASHION, AND FMCGs
This course delves into the transformative intersection of artificial intelligence (AI), including generative AI techniques, and the metaverse with the realms of luxury, fashion, and Fast-Moving Consumer Goods (FCGs), offering an innovative exploration of how these advanced technologies redefine industry standards and open up novel opportunities for brand engagement, customization, and immersive experiences. It covers the foundational concepts of AI and the metaverse, their impact on luxury and fashion through the enhancement of design processes and creation of virtual spaces, and their role in innovating the FCG sector via personalized marketing and product development. Strategic applications for integrating these technologies into business models are examined, ensuring alignment with brand identity and consumer expectations. The curriculum includes practical workshops for hands-on experience, addressing the ethical considerations and societal impacts of these technologies, and highlighting emerging trends and future directions. Students will also gain insights from industry leaders who are pioneering the use of AI and the metaverse in marketing to create luxury, fashion, and FCG products, preparing them to apply these cutting-edge technologies creatively in their future careers and propel the digital transformation of these sectors.
PRODUCT AND SERVICE DESIGN: LUXURY, FASHION AND FMCGs
This class is a comprehensive course designed for individuals aspiring to excel in the dynamic sectors of luxury and fashion, as well as the fast-moving consumer goods industry. This program delves into the intricacies of designing products and services that not only meet the high standards of quality and aesthetics expected in luxury and fashion markets but also address the rapid consumption rates and production demands characteristic of FCGs. The course navigates from an introduction to luxury and fashion, to current product trends, closing with a focus on product development. Students will engage with the entire product lifecycle, from conceptualization and design through to production, marketing, and retailing, with a keen focus on sustainability, ethical production, and innovation. The curriculum covers a broad spectrum of topics, including market analysis, brand identity, consumer behavior, material sourcing, and the latest digital technologies shaping the industry. Through a blend of theoretical knowledge and practical workshops, participants will gain the skills necessary to create compelling, high-quality products that resonate with consumers and stand out in competitive markets. Special emphasis is placed on understanding how to blend luxury and fashion sensibilities with the efficiencies required in the fast consumer goods sector, preparing students for a successful career in these interconnected industries. The course is designed for creative individuals, future designers, brand managers, and entrepreneurs looking to make a significant impact in the world of luxury, fashion, and fast consumer goods. By the end of the program, students will have developed a portfolio of work that demonstrates their ability to innovate and design within these fast-paced and ever-evolving sectors.
FINAL CONSULTING PROJECT
The Career Track Consulting Project is an immersive learning experience designed to equip students with practical skills and real-world experience in consulting project management, research, and strategic analysis to address challenges in their industry specialization of choice. Throughout this project, students will embark on a journey to tackle complex business challenges, working closely with industry professionals and academic mentors to develop innovative solutions. Through hands-on experience, collaborative teamwork, and guided mentorship, students will not only gain valuable insights into consulting project management methodologies but also hone their communication, analytical, and critical thinking skills. The Career Track Project offers a unique opportunity for students to apply theoretical knowledge in a practical setting, preparing them for future career endeavors in diverse industries.
BUSINESS DEVELOPMENT AND GROWTH FOR TECH COMPANIES (B2C)
This course offers a deep dive into the strategic considerations necessary to create, grow, and develop successful B2C tech companies. Beginning with an examination of diverse tech business models, it will cover the strategic choices that tech leaders face to grow their businesses sustainably and at scale, including customer acquisition, conversion, and retention; managing the critical inputs and outputs that influence growth, integrating various functions of the company, resolving growth bottlenecks, or expanding the business to adjacent markets or new geographical footprint. The course is designed to be practical, incorporating case studies and interactive sessions that culminate in discussions about future industry trends, equipping graduates with the ability to lead and innovate in a competitive tech environment.
BUILDING PARTNERSHIPS IN TECH (B2B)
This course dives into the world of strategic partnerships for tech companies aiming to achieve significant growth. You'll explore various partnership models, their significance in the current landscape and their importance of scaling technological business. Additionally, this course explores the role that partnerships have in accelerating adoption, innovation and enhanced product development, and how to develop a framework for identifying potential technology partners based on strategic fit, complementary strengths, and cultural alignment. This course is ideal for marketing professionals, business strategists, and entrepreneurs, this program will allow you to, through real-world case studies, gain valuable insights into how to leverage partnerships to expand your reach, access new markets, and solidify your competitive edge in the ever-evolving tech landscape.
BRANDING BEST PRACTICES FOR TECH COMPANIES
The telecommunications industry has been under constant transformation shifting from voice and data connectivity to becoming technology companies. These changes significantly influence companies´ branding strategies.In this course, we will go through Telefonica´s journey to evolve, redesign and create brands analyzing key factors that contribute to adjust its brands to business demands. The different projects will cover topics that involve brand architecture, positioning, identity, and brand management. Telefónica is an integrated and diversified telecommunications group operating in Europe and Latin America. Its services and products include Mobile business, Fixed-line business and Digital services. Telefónica operates under different commercial brands across markets including B2B and B2C segments. Among its notable brands are Telefónica itself, along with Movistar, Vivo, and O2, each catering to specific regions and customers. Students will learn the skills and frameworks necessary to develop and manage strong brands that connect with consumers and businesses through real situations.
NEUROMARKETING FOR TECH COMPANIES
Dive into the strategic landscape of global TECH COMPANIES with our course, 'NEUROMARKETING FOR TECH COMPANIES.' Led by Pablo Filomeno, co-founder and CEO of Feeder, this course offers a transformative journey into the realm of neuromarketing and its application in the tech industry. Explore the intricacies of understanding audience reactions, leveraging facial recognition AI, and democratizing market research to revolutionize marketing and content creation. Ideal for marketing professionals, business strategists, and entrepreneurs, this comprehensive program covers the intersection of technology and neuroscience, unveiling the secrets of neuromarketing techniques and their impact on consumer behavior. Through interactive lectures and discussions, participants will gain practical insights into metrics, analytics, and continuous improvement strategies tailored to the tech industry. Join us on this enriching journey as we unlock the power of neuromarketing in driving growth and success for TECH COMPANIES in the digital age.
WORKING FOR AN AI COMPANY
This class will be focused on exploring the fundamentals of artificial intelligence and its growing impact on the business landscape. We will understand the basic concepts of machine learning and its business applications in one of the biggest companies and most AI centric in the world: Google.
As core objectives we have:
• Analyze real-world cases of how AI is being used in companies in various sectors.
• Define the skills needed to grow and succeed in an AI company, not only technical skills but also soft skills.
• Discuss the ethical implications of AI, including bias, transparency, and job displacement.
• Deep dive into future trends while examining emerging AI technologies and their potential to disrupt
traditional business models.
• Gain practical experience with AI tools and platforms through real cases to get ready to work for an AI
company
CONTENT STRATEGY FOR TECH COMPANIES
This course will cover various case studies across different perspectives, from those carried out within the tech company itself, and those put together by properties/agencies when preparing to pitch targeting this industry. It will review the various approaches towards the challenge of becoming authentic and credible in an oversaturated digital environment while creating a narrative that engages with the targeted audience. The course will focus on how tech companies maximize the use of sponsorships to build and leverage the values and products they have to offer, and how KPIs are established and reported.
BRIDGING THE GAP BETWEEN SUSTAINABILITY AND TECH
This course explores the crucial intersection of sustainability principles and technological innovation, focusing on how technology can be harnessed to address environmental challenges and promote sustainable development. It begins with an overview of key sustainability issues such as climate change, resource depletion, and energy efficiency, and examines how technology sectors can impact or mitigate these issues. Students will learn about sustainable technology solutions across various industries, including renewable energy tech amongst others. The course combines theoretical knowledge with practical application, featuring case studies, technological assessments, and interactive workshops to help participants understand how to integrate sustainability into tech business models effectively. Graduates will be equipped with the knowledge and skills to lead sustainability initiatives within tech companies or develop new tech solutions that contribute to environmental stewardship.
E-COMMERCE FOR TECH PRODUCTS AND SERVICES
In this in-depth 10-class e-commerce for Tech products and services course, you'll gain the essential skills to thrive in the tech industry's digital landscape. Starting with foundational e-commerce concepts like business models, industry evolution, and key players, you'll also learn how to decode C-suite conversations and understand the latest e-commerce trends. Leveraging real world case studies and business goals, we'll develop into building high-performing e-commerce platforms, understanding customer behavior, and mastering SEO, paid advertising, and strategic planning. You'll learn to identify crucial insights and leverage data analytics to drive informed decisions, effectively utilize CRMs, and navigate regulatory impacts. Storytelling will be a core focus, empowering you to craft compelling narratives that leverage tech frameworks to achieve your company's objectives. Finally, we'll explore the unique culture of tech companies, uncovering the values, practices, and leadership styles that drive innovation, build highperforming teams, and fuel success in this fast-paced industry.
BECOMING AN ENTREPRENEUR FOR TECH START-UPS
Becoming an Entrepreneur with a Tech Startup is designed to help you understand the foundational building blocks of a tech startup idea. You'll learn to prove its viability by framing the core problem, identifying the right customer, and validating the appropriate approach for building the idea through technology. Over the course of six sessions, you'll be guided through frameworks and a step-by-step process to launch your idea into the market. This journey will be enriched with real-world examples from successful entrepreneurs and benchmarks of best practices in the tech startup world. This course is designed for active participation in a "learning by doing" format. You'll apply essential tools, methodologies, and concepts to a hypothetical startup idea, deepening your understanding of key entrepreneurial concepts. Working in teams, you'll collaboratively build and refine your startup idea with practical guidance.
CUSTOMER EXPERIENCE FOR TECH PRODUCTS AND SERVICES
Every interaction an individual has with an organization helps shape their view of it. Research found that experience-led businesses have 1.6x higher brand awareness and 1.7x higher customer retention. Customers expect more from every interaction they have with an organization, with tailored, contextualized engagement delivered consistently across multiple touchpoints.This course, offers a practical approach on how to properly stablish a successful CX strategy and plan with a focus on TECH COMPANIES. The program will analyze the key factors to create great customer experiences and provide with the knowledge and skills to practically deliver it based on client needs in a frictionless and intuitive way.
CUSTOMER ENGAGEMENT AND SUCCESS IN TECH
This course offers a comprehensive exploration of the strategies and tactics necessary for tech companies to excel in building meaningful relationships with their customers. It delves into the fundamental principles of customer engagement, encompassing aspects such as understanding customer behaviour, designing user centric products and services, and implementing effective support and success management practices. Throughout the course, participants will examine real-world case studies and engage in interactive discussions to deepen their understanding of customer engagement strategies tailored specifically for the tech industry. From acquisition and onboarding to retention and advocacy, students will learn how to leverage innovative approaches to cultivate long-lasting customer relationships and drive business growth.
CRM, DATA AND AI FOR TECH COMPANIES
This course offers a comprehensive exploration into the intersection of Customer Relationship Management (CRM), Data Analytics, and Artificial Intelligence (AI) within the context of technology-driven enterprises. Participants will delve into theoretical foundations, practical applications, and strategic implications of leveraging data and AI technologies to optimize customer interactions and enhance business performance.Additionally, the course focus on strategic implementation, exploring frameworks for integrating CRM, data, and AI initiatives within organizational structures, devising data-driven customer engagement strategies, and fostering a culture of data literacy and innovation. The course culminates with a forward-looking perspective, wherein participants analyze emerging trends, anticipate future challenges, and craft a roadmap for sustained CRM excellence in an era defined by data abundance and AI innovation.Finally, the students will have the chance to work on a strategic project that focus on the different areas covered in the course, choosing the type of tech company they want to work with.
BEST BUSINESS PRACTICES BY REGIONS: TECH COMPANIES (B. STRATEGY)
This course is designed to provide a comprehensive understanding of go-to-market strategies tailored for the global tech industry. This course aims to equip you with the knowledge and skills necessary to develop and execute effective business strategies, taking into account regional variations, market dynamics, and cultural nuances. The course will focus on in-class discussions, analysis of case studies and papers to cover the GTM fundamental & develop a good understanding of how to tailor your strategies with all the right considerations for successful outcome.
BEST PRACTICES IN HEALTH-TECH
Predicting the future of healthcare has taken a giant leap forward. Where once we prophesized over the emerging benefits of telehealth, artificial intelligence and robotic surgery as “de rigueur” hospital technologies of the future, it now seems acceptable to be even more visionary about healthcare and consider apps that can diagnose diseases from a cough into your cell phone, or bathroom mirrors with behavioral analytics embedded to monitor mood and wellbeing.
LEGAL AND ETHICAL CONSIDERATIONS IN MARTECH
This course is designed to provide you with a well-rounded understanding of the legal and ethical landscape within this rapidly evolving field. We will start by building a strong theoretical foundation through assigned readings of academic articles, case studies, and industry reports. These materials will introduce key legal frameworks such as the AI Act alongwith fundamental ethical principles that govern the use of marketing technologies. Interactive lectures and discussions will then delve deeper into these concepts, clarifying complex issues and encouraging you to explore real world examples. Building upon this foundation, we will engage in hands-on activities that foster critical thinking and practical skills. We'll analyze real-life case studies of companies facing legal or ethical challenges in their MarTech practices, working collaboratively to identify root causes and propose solutions. Additionally, we'll participate in ethical simulations, putting you in realistic scenarios where you must make decisions with legal and ethical implications.
BUDGETING, KPIs AND TECH
This course will introduce you to real cases and the best practices in Marketing Budgeting and KPIs in the Tech industry, including the principles of marketing budgeting, Digital Marketing Solutions, Measurement KPIs and How to measure success in the Tech Industry.
TECH PRODUCT AND SERVICE DESIGN
This course offers an exploration of the principles and methodologies used in crafting compelling customer experiences and products within the tech sector. Throughout this course, students will delve into practical, real-world scenarios that navigate every stage of the design process. From concept to ideation, creating minimum viable products, conducting testing, and iterative improvements. The curriculum emphasizes user-centric design, stressing the significance of understanding user needs and preferences to drive the success of tech products. By course completion, students will have acquired the essential skills and knowledge necessary for actively contributing to the design, decision-making, and launch phases of tech products and services tailored to market demands.
FINAL CONSULTING PROJECT
The Career Track Consulting Project is an immersive learning experience designed to equip students with practical skills and real-world experience in consulting project management, research, and strategic analysis to address challenges in their industry specialization of choice.Through hands-on experience, collaborative teamwork, and guided mentorship, students will not only gain valuable insights into consulting project management methodologies but also hone their communication, analytical, and critical thinking skills. The Career Track Project offers a unique opportunity for students to apply theoretical knowledge in a practical setting, preparing them for future career endeavors in diverse industries.
MARCOM FOR CONSUMER GOODS, LUXURY AND FASHION
MARCOM FOR tech companies
*Please note that our program content is continually updated to remain in sync with market demands. Therefore, we advise you that the content is subject to change and it can be dependent on student demand.
University private degree
This is a University Private Degree from IE University*. More Information on what earning a University Private Degree from IE University entails.
*IE University is a university officially recognized by the Spanish education authorities, allowed to grant both University Official Degrees (bachelor’s, master’s and PhD degrees), which are specifically regulated and accredited by the Spanish Ministry of Education, and University Private Degrees (master’s) that are specifically designed by the university toward the professional application of their studies and the constant update of higher education, preserving the educational standards of excellence of IE University. Both types of degrees are equally backed by the rigor and prestige of IE University.
THE NEXT BEST YOU
The Master in Strategic Marketing & Communication shows you how to conceive, strategize, implement and measure multidisciplinary campaigns in an era where the need for tech-savvy MARCOM professionals is greater than ever. It’s also expertly designed to unveil what’s next for you and what’s best for you, giving you what you need to realize your full potential. This unique journey of self-discovery and inner transformation will help you unlock your authentic self so you can become the most impactful professional you can be. We’ll help you learn about the current you—your interests, talents, blind spots and aspirations. Then, we’ll guide you, challenge you and provide the right environment to nurture your pursuit of the next best you.
YOUR CAREER
What does your dream career look like? The Master in Strategic Marketing & Communication is a transformative process that helps you define your ultimate career ambitions and find and impart what it is you need to get you there. Incorporating new insights resulting from our expert analysis of the latest labor market data and our continuous engagement with the global business community, the program delivers a broad set of skills and knowledge to engage digital communities and deliver results for you and your organization.
YOUR IMPACT
Do you have what it takes to make things happen? In today’s world of work, this requires a well-honed set of cognitive, behavioral and digital skills. Companies are now looking for competent professionals who can bring about meaningful change, capable of harnessing the power of branding and creativity to communicate with consumers and really build connections. The Master in Strategic Marketing & Communication is designed to maximize your potential for impact, equipping you to tell your brand’s story and create campaigns that leave their mark.
YOUR PURPOSE
In today’s landscape, it’s no longer enough for businesses to be driven by the profit motive alone. In marketing and communication, you should know how to leverage your skill set to work towards a better future too. A sense of purpose also provides the drive and motivation that will serve you well throughout your professional journey. That’s why we’re committed to helping you discover and define your purpose and align it with your career. The Master in Strategic Marketing & Communication will show you how to tell stories that change the world.
DUAL DEGREES
Customize your education based on your specific interests and passions through a dual degree that gives your career a multidisciplinary boost to spearhead change in the new world of work. The combination of this program with a Master in Management (if you have zero to two years of experience) or an International MBA (if you have three or more years of experience) will position you on the threshold of two exciting worlds, allowing you to acquire a broader skill set and competitive differentiation with a sharp focus. Select your dual degree based on your years of experience:
COMBINE IT WITH A MASTER IN MANAGEMENT
Suitable for 0-2 years of experience
COMBINE IT WITH AN INTERNATIONAL MBA
Suitable for more than 3 years of experience
our faculty
OUR MASTER IN STRATEGIC MARKETING & COMMUNICATION ACADEMIC DIRECTOR
OUR MASTER IN STRATEGIC MARKETING & COMMUNICATION ACADEMIC DIRECTOR
Cristina Vicedo Álvarez - Professor in the following masters: Executive Master in Strategic Marketing & Communication, Master in Digital Marketing
- General director of FutureBrand in Madrid
- President of the AeBrand management board
- Representative in communication and branding forums and institutions (Woman's Week Foundation, Dircom)
STUDENT SUCCESS STORIES
At IE Business School, one of our core goals is to blend expert teaching with practical learning, equipping students for real-world success. Our current students in the Master in Strategic Marketing and Communication program are making remarkable strides in their careers, securing prestigious internships and positions at leading global companies.
Learn more about their journeys here:
Experience Madrid
Madrid is one of the most popular cities in Europe for Gen Z travelers and one of the most student-friendly cities in Spain, with a great, affordable public transport network, cool underground culture and fabulous nightlife. But Spain’s capital is also home to international companies of stature, including Google, Microsoft and Apple, creating a myriad of opportunities for a fulfilling professional experience. Madrid is in a league of its own and provides the perfect backdrop to round off a unique educational experience.
Discover related programs to the Master in Strategic Marketing and Communication:
FREQUENTLY ASKED QUESTIONS
WHAT IS THE MASTER IN STRATEGIC MARKETING & COMMUNICATION?
The Master in Strategic Marketing & Communication at IE University is a 360-degree exploration of the current marketing and communication landscape, giving you the brand management, communication, marketing and reputation management know-how to create and lead campaigns with purpose, drive growth and make an impact on the sector.
SHOULD I STUDY THE MASTER IN STRATEGIC MARKETING & COMMUNICATION?
Organizations in all sectors need professionals to guide them through the application of the latest trends in creating business value through branding and reputation management.
WHAT IS THE BEST MASTER'S DEGREE IN MARKETING?
We can’t tell you which program to choose, but we believe our rankings speak for themselves. Our Master in Strategic Management & Communication is rated 3rd globally in the prestigious QS Master in Marketing ranking. In addition, QS ranked our program 2nd globally in employability and 3rd globally in diversity.
WHAT DO YOU LEARN IN MARKETING AND COMMUNICATIONS?
Following an initial Common Core Period, in which you’ll study common courses with master’s students from our other Marketing, Communication & Sales programs, you’ll then move on to study a number of areas in more depth: corporate business and management, strategic communication and marketing, communication and marketing plans, and tools and skills for communication and marketing. You’ll then undertake a final project, working in teams to solve a real-world challenge.
HOW LONG IS THE MASTER IN STRATEGIC MARKETING & COMMUNICATION?
The Master in Strategic Marketing & Communication is a 10-month full-time program. You'll study in the heart of Madrid's bustling business hub.
DO I NEED A BACKGROUND IN MARKETING OR COMMUNICATION?
The Master in Strategic Marketing & Communication is aimed at professionals with a strategic business mindset in the marketing and communications field. While the majority of our students come from a marketing or communications background, many have backgrounds in law, social sciences, humanities or other areas.
WHAT IS THE STRUCTURE OF THE MASTER IN STRATEGIC MARKETING & COMMUNICATION?
The 1st term lasts three months. During this time you’ll study the core subjects, followed by the specialized subjects. The 2nd term, also lasting three months, builds on the basics learned in term one, tackling more advanced topics surrounding the way corporations communicate their identity, the strategies to best express that brand and the responsibility that corporations have to improve society. In the 3rd term, which lasts four months, you’ll solidify the skills you’ve already learned and dive into discussions, case studies and hands-on simulations to master topics such as internal communication, marketing strategies, public affairs and consulting. This culminates in the final project, where you’ll work on a consulting brief for an existing company.
Is there a Part-Time or Executive version of the program?
Yes, we also offer a part-time Executive Master in Strategic Marketing & Communication , which lasts 15 months and is delivered in a blended fo rmat.
What does the day-to-day in the program look like?
This is an intense full-time program with classes from Monday to Friday in our Maria de Molina Campus. You can expect aproximately 3 or 4 hours of classes per day, which may be scheduled in the morning or the afternoon. In addition, you will also be required to complete individual and team work, for which we recommend spending around 2 hours per day. We don't recommend that you work while you study this program.