Ignacio Zubizarreta Ballesteros

Bachelor’s Degree in Mathematics and Bachelor of Business Administration with 20 years of experience in Artificial Intelligence projects with problem solving and analytical reasoning skills.

For 17 years he worked in a startup company in customer experience projects applying speech recognition and mobile solutions. In this company he held the position of Managing Director for 4 years creating and performing innovative products using AI tools.

Later he worked in digital transformation of 2 Contact Centers improving business process with robotic process automation solutions.

At this moment, I am working as Account Manager designing technology solutions of customer experience and adjunct professor of Linear Algebra in Bachelor of Computer Science and Artificial Intelligence at IE University.

CORPORATE EXPERIENCE

• Key Account Manager, Sabio Group, 2022

• Business Process Improvement Director, Emergia 2018 – 2021

• Managing Director and Owner, Ydilo, 2013 – 2017

• Project Director, Ydilo, 2011 – 2013

• Project Manager speech recognition solutions, Ydilo, 2000 – 2010

ACADEMIC EXPERIENCE

• Adjunct Professor of Linear Algebra, IE University, 2021 – Present

• Teacher of Mathematics and Economics, Full-Time, San Jaime, 2021 – 2022

ACADEMIC BACKGROUND

• Bachelor’s Degree in Mathematics (5 years), UAM, 1997

• Bachelor of Business Administration, UNED, 2020

• Senior Management Program, IE Business School, 2018

• Master in Machine Learning, UNED, 2022